The voice is crucial to our work as tourist guides. How do we care for it and how can we improve its performance and effectiveness when delivering our commentaries? This interactive workshop will explore these important points with practical exercises. The CEN standard EN15565:2008 modules covered by this workshop include voice projection, diction, microphone use and breathing techniques. More specifically, we will look at how we keep our voice in healthy and optimal condition, how the voice is produced and what it involves, and how to breathe better. We will explore and practice ways of incorporating a variety to speech and narrative through enhancing volume, pace, emphasis, tone, modulation, expression, pitch and articulation.